bet-at-home is a veteran of the betting industry with competitive odds and a wide range of markets.
Our experts take a look at everything they have to offer in this bet-at-home review. Discover any bonuses they have, how good their customer service is, and much more.
Top Five Features
- Many sports and markets to pick from
- Competitive odds
- Safe and secure betting site
- Friendly and competent customer service
- Strong responsible gambling measures
bet-at-home Welcome Offer
At the time of writing this bet-at-home review, there was no signup offer for new customers. The operator enjoys a lot of success in Europe with promotions, but we feel the lack of a bet-at-home welcome bonus affects their popularity with UK customers.
There have been matched deposit bonuses in the past with low wagering requirements. They come and go in the UK, so we do expect to see a new offer added in the future, we just don’t know when. However, as soon as one’s available, we will list it here.
Bonuses for Existing Customers
There are currently no ongoing bet-at-home promotions. We spoke to support via live chat about this and were advised that there are no plans to add any UK offers in the near future.
Again, it’s not what you want to hear as a UK customer, but they have offered plenty of bonuses for loyal bettors in the past, such as:
- Betting tournaments
- Cash giveaways
- Bet insurance
There could be plenty more offered in the future. For now, explore the vast number of sports and markets available at competitive odds.
The bet-at-home Sports Betting Experience
If you’re looking for a specific sport or market to bet on, chances are bet-at-home will have it. They also cover political and social markets and boast over 380,000 events across 65+ sports each year.
An additional feature that is a popular choice is the virtual options. UK punters can bet on the following virtual sports:
- Horse Racing
Not all sportsbooks will offer virtual events, but bet-at-home offers more variety than others that do. They’re also active 24 hours a day, which caters to everyone as some prefer to bet in the morning and others in the evening.
Not sure how to play? Simply head to the ‘Virtuals’ page on the navigational menu and hit the ‘player’s guide’ option. This will take you to an area that explains how to play each game in detail.
Esports at bet-at-home
Arguably the most popular betting market at this online betting site is Esports. It has its own section on the navigational menu too, which lists detailed information on upcoming matchups in a number of different sports, including:
- League of Legends
- Dota 2
- Rocket League
This isn’t an exhaustive list as there are many more. The number of Esports options is one of the biggest in the industry at bet-at-home.
For anyone who doesn’t fully understand how Esports works, bet-at-home has a really helpful tutorial that will help you understand it a lot more. This guide can be found at the bottom of the Esports page.
There aren’t many Sportsbooks that run you through how to play certain games in such depth. Many will have an information icon on each sport that you can select to see how it works. But bet-at-home go above and beyond with useful tutorials.
On the main Esports page, there’s an event calendar to keep you abreast of all the upcoming tournaments. It’s essentially a one-stop Esports section. Every piece of information on each game is listed here, you don’t need to go anywhere else.
During our bet-at-home review, we put their odds to the test by comparing them to one of the top UK sportsbooks renowned for competitive odds.
In this example, we picked Paddy Power and a Champions League match between Malmo and Rangers. It’s clear that one bookie provides better value than the other.
Please note that these odds are for display purposes only. They were correct at the time of gathering the information.
As you’ll see, Paddy Power fell short in comparison, bet-at-home offered the best odds. Although the odds difference may seem slight, it will add up over time and you’ll consistently enjoy better value with bet-at-home.
It’s important to mention that this operator lists odds in decimal format only. It’s arguably easier to understand than fractional odds. All you need to do to work out your potential return is multiply your stake by the odds listed.
Bet-at-home Live In-Play Betting
There are pros and cons to using bet-at-home’s in-play betting product. We’ve established that the odds are great and there are many markets to pick from. However, the live product is missing some features.
While it’s great that they have live in-play betting available, we wouldn’t place it among the best in the industry. Here are a couple of things they’re missing:
- Partial cash out – Full cash out is an option, but many of the market leaders offer partial cash out. It’s something bet-at-home doesn’t offer. Auto cash out isn’t available either.
- Live streaming – This or audio commentary is not an option, so bettors will need to find another way to stay up to date with what’s going on in the game.
No bet-at-home live streaming is arguably a problem for many UK punters. With so many competitors giving their customers the chance to watch games in real-time, it draws the appeal away from bet-at-home.
But what this sportsbook does have is a very useful widget showing the live statistics during a game. Bettors can utilise this to stay up to date with what’s happening and choose their bets accordingly.
bet-at-home Mobile Betting
The bet-at-home mobile betting experience is a good one, but it needs to be done via a browser. There’s no bet-at-home app on iOS or Android, and there are no plans to produce one.
But the mobile web version is easy to use, very responsive and comes with all the functionality you’d find with the desktop site.
The menus are well laid out to make it simple for bettors to find what they want to bet on. There’s also a search bar in the middle of the page that can be used to locate any event and market.
During our bet-at-home review, we put the mobile site to the test and preferred it to the desktop site. The sharp graphics and ease of use make for a pleasant betting experience on a smaller screen.
UK Payment Methods
|Payment Method||Min Deposit / Withdrawal||Withdrawal Time|
|£10 / £25||1-3 Working Days|
|£10 / £10||1-3 Working Days|
|£10 / £10||Instant|
|£10 / £10||Instant|
|£1 / £10||Instant|
|£10 / £10||1-3 Working Days|
While there are plenty of payment options for bet-at-home UK customers, popular e-wallets like PayPal and Apple Pay are not available. This lets the sportsbook down slightly as they are often included in the list of payments at many leading sites.
But what this operator does do well compared to its competitors is pay their customers out quickly. E-wallet payouts are instant, which is great news for those who use Skrill, Neteller or paysafecard.
However, it’s important to note that there are monthly Skrill and Trustly withdrawal limits. If customers withdraw more than twice a month via Skrill or three via Trustly, a £5 fee will be charged per one thereafter.
Is bet-at-home Safe?
Bet-at-home is a safe and secure betting site. They’ve been around since 1999 and have over five million users worldwide.
Personal data will never be compromised as the operator uses the best 256-bit Secure Socket Layer (SSL) encryption technology. Bet-at-home is also a founding member of the International Betting Integrity Association (IBIA), so rest assured they’re a brand you can trust.
Bet-at-home is licenced and regulated in some of the strictest places in the world. With such stringent rules in place, it shows how good the sportsbook is as they consistently adhere to everything put in front of them.
Bet-at-home holds a UK licence as well as one in Malta and Germany.
Strong responsible gaming measures are something we like to look out for when conducting a review. Bet-at-home doesn’t disappoint with a page dedicated to helping customers stay in control of their betting.
As well as listing tips along with external telephone numbers to helpful responsible gaming oraganisations like GamCare, a self-assessment is available to everyone with a bet-at-home login.
This is where you fill in a questionnaire consisting of nine questions to determine whether you’re in control or not. Once your result appears, you may be asked to get in touch with someone to talk more about it.
There aren’t too many UK sites offering self-assessment tests. This can be a good way of knowing for yourself before you speak to anyone else about the situation.
Bet-at-home UK customers have plenty of options to get in touch with customer support in order to resolve any queries. Live chat is the recommended choice, but it’s not a 24-hour operation as it’s only available from 7am until 9.30pm UK time.
Live chat used to be available 24 hours a day, seven days a week. But this is no longer the case, so if you need support out of live chat opening hours, you’ll need to email [email protected]. Expect a reply within 24 hours but it could be quicker depending on how busy it is.
If your query is a common one, feel free to utilise the FAQs in the help section. They have categories for you to select, with each one revealing a number of questions and answers. It’s not the most comprehensive FAQ section we’ve seen, but there are many topics listed.
Finally, if you want to speak to someone over the phone, you can call +356-27922492 and someone will be able to help you. But please note that it’s a Maltese number, so make sure you’re OK with any phone bills before attempting to call.
bet-at-home Contact Details
- Phone – +356-27922492
- Email – [email protected]
- Live chat – 7am to 9.30pm
- FAQs – via the ‘Help’ section
Bet-at-home UK customers can enjoy many benefits whilst betting with this operator. The features and advantages that the operator proudly lists on their site include:
- Over 100 betting categories
- Thrilling live bets 24/7
- Proud partner of top-class sport
- 100% safe – secure deposit methods
- Fair promotions and offers
- Licenced online casino
- Friendly and competent customer service
- Strong responsible gaming measures
Bet-at-home bonus offers are mentioned above, but there aren’t any promotions available for UK customers at the time of writing. To reiterate, as soon as any appear, we will list them in this review.
Where Does the Betting Site Need to Improve?
Firstly, we would like to see some bet-at-home UK promotions added in the near future. With none available at the moment, it’s no doubt putting some prospective customers off.
The live product is below par and there’s no live streaming, which is something a lot of in-play bettors look for when deciding on a bookmaker to register with. It’s available in European territories, so it could be something they introduce to the UK market in the future.
It’s no surprise that there’s no VIP or loyalty scheme as no promotions are currently on offer for UK customers. We’d like to see something like this introduced in the future as it would make the sportsbook stand out from the competition.
Bet-at-home live chat is not a 24-hour operation. This doesn’t help anyone who needs assistance outside of the current opening hours. Many leading sportsbooks offer live chat around the clock, so we’d like to see this operator follow suit in the future to match their peers.
A bet-at-home app on Android and iOS in the future would be a great addition. The mobile site works well, but some bettors like to have a native app to use instead of a web browser.
Finally, the addition of PayPal and other top e-wallets like Apple Pay and MuchBetter would be a great step forward for the sportsbook. The e-wallet payouts are instant, which is great, and more customers could be tempted to sign up if these were available options.
Top Operators with a Welcome Bonus
With no bet-at-home bonus code or welcome bonus, we’ve listed three top sportsbooks with appealing sign up offers as alternatives. Simply click on one to understand what promotions they have for you to claim.
Bet-at-home may have an old-fashioned look to their website, but there’s a wide variety of sports and markets for bettors to choose from.
Although there are some areas that require improvement, we were impressed with everything else they had to offer. From knowledgeable customer support to top security measures, this sportsbook has a lot to offer in a safe betting environment.
We hope you’ve found our unbiased bet-at-home review helpful. Good luck with your bets.
Is there a bet-at-home welcome bonus?
There is no bet-at-home welcome bonus for UK customers at the moment. However, there have been bonuses in the past, so we expect a new sign-up offer in the future.
What bet-at-home bonuses are available?
There’s no bet-at-home bonus on offer to new or existing customers at the time of writing. If and when a UK promotion becomes available, we will add it to our review.
Does bet-at-home accept PayPal?
No. PayPal is not available as a bet-at-home withdrawal or deposit method. It used to be an option in the past, but those who prefer e-wallets must choose from Skrill or Neteller.
Is bet-at-home legit?
Yes. Rest assured that bet-at-home is a completely safe and secure sportsbook. The operator uses leading encryption technology and holds multiple licences, which proves how trustworthy they are.
Is there a bet-at-home app?
There is no bet-at-home mobile app on iOS or Android. There are no immediate plans to release one either. However, the bet-at-home mobile website works well and is easy to navigate.